Privacy Policy

Last updated: May 21, 2026

 

This Privacy Policy describes how TapCap Inc., (the "TapCap", "we", "us", or "our") collects, uses, discloses, and otherwise processes personal information when you visit or use tapcaps.com (the “Site”) and any related websites, online store, products, promotions, giveaways, pop-up events, customer service channels, and other services that link to this Privacy Policy, or when you otherwise communicate with us (collectively, the “Services”).

 

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. “Personal information” does not include information that is excluded from the definition of personal information under applicable law, such as deidentified, aggregated, or publicly available information. For purposes of applicable privacy laws, TapCap is the controller or business responsible for the personal information described in this Privacy Policy, unless otherwise stated.

 

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that we collect, use, disclose, and otherwise process your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices, technologies, legal requirements, or business operations. When we update this Privacy Policy, we will post the revised version on the Site and update the “Last Updated” date above. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

 

How We Collect and Use Your Personal Information

The personal information we collect depends on how you interact with us. We may collect the following categories of personal information:

 

Information You Provide to Us

We may collect personal information that you provide directly to us, including:

 

• Contact information, such as name, email address, mailing address, billing address, shipping address, and phone number.
• Order and transaction information, such as products purchased, order history, payment confirmation, shipping details, returns, exchanges, refunds, gift cards, discounts, promotions, and customer service records.
• Account information, such as username, password, account preferences, loyalty account information, saved addresses, product reviews, referrals, and similar account-related details.
• Payment-related information, such as billing information and payment confirmation. We do not intentionally collect or store full payment card numbers through the Site. Payment information is processed by our payment processors and ecommerce service providers.
• Customer support information, such as information you provide when you contact us, submit a request, respond to a survey, or otherwise communicate with us.
• User-generated content, such as product reviews, photos, comments, feedback, social media handles, testimonials, or other content you choose to submit.
• Promotion and event information, such as information you provide when entering a giveaway, sweepstakes, contest, promotion, or pop-up event, including eligibility information, social media handle, event registration information, prize fulfillment information, and related communications.

 

Information We Collect Automatically

When you visit or interact with the Services, we and our service providers may automatically collect certain information, including:

 

• Device and browser information, such as IP address, browser type, device type, operating system, device identifiers, and referring URLs.
• Usage information, such as pages viewed, products viewed, links clicked, items added to cart, search terms, interactions with emails or advertisements, and other information about your interactions with the Services.
• Approximate location information, such as general location inferred from your IP address.
• Cookie and tracking information, including information collected through cookies, pixels, tags, web beacons, software development kits, session replay or analytics technologies, advertising technologies, and similar tools.

 

Information We Receive from Third Parties

We may receive personal information from third parties, including:

 

• Ecommerce and website platform providers, including Shopify and related service providers.
• Payment processors, fraud prevention vendors, shipping providers, fulfillment partners, and customer support vendors.
• Marketing, analytics, and advertising partners, including email marketing providers, advertising platforms, social media platforms, and analytics providers.
• Social media platforms, if you interact with us through social media, tag us, message us, engage with our posts, or use social media features connected to the Services.
• Event partners, co-sponsors, venues, vendors, or brand partners involved in giveaways, promotions, pop-up events, or other TapCap events.
• Publicly available sources, where permitted by law.

 

We may combine information that we collect from you with information we receive from third parties.

 

How We Use Your Personal Information

We may use personal information for the following purposes:

 

• Providing products and services, including processing orders, payments, shipping, delivery, returns, exchanges, refunds, customer accounts, loyalty features, gift cards, referrals, product reviews, and customer support.
• Operating and improving the Services, including maintaining the Site, debugging, analytics, internal research, product development, quality assurance, and improving customer experience.
• Communicating with you, including responding to inquiries, sending order confirmations, shipping updates, account notices, customer service messages, policy updates, and other transactional or administrative communications.
• Marketing and advertising, including sending promotional emails or text messages where permitted by law, displaying advertisements, measuring ad performance, personalizing content, and conducting retargeting or interest-based advertising.
• Giveaways, promotions, and events, including administering sweepstakes, contests, giveaways, pop-up events, brand activations, event registrations, prize selection, prize fulfillment, eligibility verification, tax reporting where applicable, and related communications.
• Security and fraud prevention, including detecting, investigating, preventing, or addressing fraud, unauthorized transactions, security incidents, malicious activity, or violations of our policies or terms.
• Legal and compliance purposes, including complying with applicable laws, regulations, legal processes, and governmental requests; enforcing our agreements; preserving records; resolving disputes; and protecting our rights, property, users, customers, and others.
• Business transactions, including evaluating or completing a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

 

We do not use sensitive personal information for the purpose of inferring characteristics about you.

 

Marketing Communications

You may opt out of promotional emails by clicking the unsubscribe link in our emails or contacting us at support@tapcaps.com. You may opt out of promotional text messages by following the instructions in the message, such as replying “STOP.” Even if you opt out of promotional communications, we may still send transactional or administrative messages, such as order confirmations, shipping notices, account notices, or customer service communications.

 

Shopify Advertising Services

We may use Shopify advertising or personalization services, such as Shopify Audiences, where available. To learn more about Shopify privacy choices, you may visit:

https://privacy.shopify.com/en

 

Giveaways, Promotions, and Pop-Up Events

From time to time, we may offer or participate in giveaways, sweepstakes, contests, promotions, pop-up events, brand activations, or similar events, either directly or with partners, co-sponsors, venues, influencers, or vendors.

 

When you participate in a giveaway, promotion, or event, we may collect personal information such as your name, email address, phone number, mailing address, social media handle, age or eligibility confirmation, event registration information, photos or videos you choose to provide or permit us to capture, prize preferences, tax documentation where required, and other information needed to administer the promotion or event.

 

We may use this information to:

• administer the giveaway, sweepstakes, contest, promotion, or event;
• verify eligibility;
• communicate with participants;
• select and notify winners;
• fulfill prizes, discounts, samples, or promotional offers;
• comply with legal, tax, recordkeeping, and fraud prevention obligations;
• share event-related content, where permitted by law or with your consent;
• send marketing communications, where permitted by law and subject to your opt-out rights; and
• analyze the performance of our events, promotions, and marketing campaigns.

 

If a giveaway, sweepstakes, contest, or promotion has separate official rules, terms, entry forms, or notices, those terms may provide additional information about how personal information is collected, used, disclosed, and retained in connection with that promotion. To the extent there is a conflict between this Privacy Policy and the official rules or terms for a specific promotion, the promotion-specific terms will control for that promotion.

 

If a promotion or pop-up event is conducted with a third-party partner, co-sponsor, venue, influencer, or vendor, we may disclose relevant personal information to that party as needed to administer the promotion or event, fulfill prizes, operate the event, or as otherwise disclosed at the time of collection. Those third parties may process your personal information under their own privacy policies where they independently determine how and why your personal information is used.

 

If we ask you to consent to receive marketing text messages or emails in connection with a giveaway, promotion, or event, your consent to marketing is not required as a condition of purchase unless expressly stated in promotion-specific terms and permitted by applicable law. You may opt out of promotional emails by using the unsubscribe link in the email and may opt out of promotional text messages by following the instructions provided in the message, such as replying “STOP.”

 

Cookies and Other Tracking Technologies

We and our service providers may use cookies, pixels, tags, web beacons, software development kits, local storage, and similar tracking technologies to operate the Services, remember your preferences, understand how users interact with the Services, measure the effectiveness of our marketing, prevent fraud, and personalize content and advertising.

 

For information about cookies used by Shopify to power our store, please see Shopify’s cookie information at: https://www.shopify.com/legal/cookies

 

We may use the following types of cookies and tracking technologies:

• Strictly necessary technologies, which are required to operate the Site, process orders, enable shopping cart functionality, provide security, and support core Services.
• Analytics technologies, which help us understand how visitors interact with the Site and improve the Services.
• Functional technologies, which remember preferences and improve functionality.
• Advertising technologies, which may be used to deliver, personalize, measure, or improve advertising, including retargeting or interest-based advertising.

 

Depending on your location, our use of certain advertising or analytics technologies may constitute “selling,” “sharing,” or processing personal information for “targeted advertising” under applicable state privacy laws. You may opt out of these activities as described in the “Your Privacy Rights and Choices” section below.

 

You can also set your browser to remove or reject cookies. Please note that blocking cookies may affect the functionality of the Services, including shopping cart, checkout, account, and preference features.

 

Do Not Track. We do not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms. Per industry standards, third parties may be able to collect information, including personal information, about your online activities over time and across different websites or online services when you use the Site.

 

Global Privacy Control. You can use the Global Privacy Control (“GPC”) through a supported browser to signal certain of your opt-out preferences. You may opt-out of the processing of your Personal Information for purposes of targeted advertising or certain sales of your personal information by broadcasting the Global Privacy Control Signal through a supported browser. If you use the GPC, we will process your request for your browser, but it will not apply outside of that browser to your device. You will need to use the GPC for each browser you use to access the website If you clear your cookies in your browser after using the GPC, you will need to use the GPC again for us to process your opt out for that browser.

 

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

 

• Service providers and vendors, such as ecommerce platform providers, payment processors, fraud prevention vendors, shipping and fulfillment providers, IT providers, cloud hosting providers, customer support vendors, analytics providers, and professional advisors.
• Marketing and advertising partners, such as advertising networks, social media platforms, retargeting partners, analytics providers, and email or SMS marketing providers.
• Event, promotion, and giveaway partners, such as co-sponsors, venues, vendors, influencers, prize fulfillment providers, and agencies involved in administering promotions or events.
• Business partners and affiliates, including entities under common ownership or control, where applicable.
• Legal, compliance, and safety recipients, such as courts, regulators, law enforcement, government authorities, or other parties where disclosure is necessary to comply with legal obligations, enforce our terms, protect rights and safety, prevent fraud, or respond to legal process.
• Transaction parties, such as potential or actual purchasers, investors, lenders, or other parties in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.
• Other parties at your direction or with your consent, such as when you choose to use social media features, submit public content, participate in a co-sponsored promotion, or otherwise direct us to disclose information.

 

Categories of Personal Information Disclosed

In the preceding 12 months, we may have disclosed the following categories of personal information for the business and commercial purposes described in this Privacy Policy:

 

Category of Personal Information	Examples	Categories of Recipients
Identifiers	Name, email address, mailing address, billing address, shipping address, phone number, IP address, account identifiers	Service providers, ecommerce providers, payment processors, shipping providers, marketing partners, promotion/event partners, legal/compliance recipients
Commercial information	Products viewed, products purchased, order history, cart information, returns, exchanges, gift cards, loyalty information	Service providers, ecommerce providers, payment processors, shipping providers, analytics providers, marketing partners
Internet or electronic network activity information	Device information, browser information, usage data, pages viewed, interactions with ads or emails, cookie and pixel data	Analytics providers, advertising partners, ecommerce providers, IT providers
Geolocation information	Approximate location inferred from IP address	Analytics providers, advertising partners, ecommerce providers, IT providers
User-generated content	Product reviews, feedback, photos, testimonials, social media handles, event content you submit	Service providers, public users where you post publicly, marketing partners where permitted, promotion/event partners
Inferences	Preferences, interests, shopping behavior, advertising segments	Analytics providers, advertising partners, ecommerce providers
Sensitive personal information, if collected	Account login credentials, payment-related information processed by payment providers, precise information only if expressly collected and disclosed at the point of collection	Service providers, payment processors, security vendors, legal/compliance recipients

 

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

 

Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. However, some state privacy laws define “sale,” “sharing,” or “targeted advertising” broadly to include certain disclosures of personal information to advertising, analytics, or marketing partners through cookies, pixels, and similar technologies.

In the preceding 12 months, we may have “sold,” “shared,” or processed for “targeted advertising” the following categories of personal information:

 

Category of Personal Information	Categories of Recipients	Purpose
Identifiers	Advertising networks, social media platforms, analytics providers, marketing partners	Advertising, retargeting, measurement, and marketing
Internet or electronic network activity information	Advertising networks, social media platforms, analytics providers, marketing partners	Advertising, retargeting, measurement, and marketing
Commercial information	Advertising networks, social media platforms, analytics providers, marketing partners	Advertising, retargeting, measurement, and marketing
Inferences	Advertising networks, social media platforms, analytics providers, marketing partners	Advertising, personalization, retargeting, and measurement

 

You may opt out of these activities as described in the “Your Privacy Rights and Choices” section below.

 

User Generated Content

The Services may allow you to submit product reviews, photos, comments, feedback, testimonials, social media content, or other user-generated content. If you submit content to a public area of the Services, tag us on social media, or otherwise make content publicly available, that content may be visible to others.

 

We do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties. We may use user-generated content you submit or make available to us for purposes such as operating the Services, responding to you, improving our products, marketing, and advertising, where permitted by law and subject to any consent requirements or promotion-specific terms that apply.

 

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

 

Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us using the information below, and we will take appropriate steps to delete the information.

 

We do not knowingly sell or share personal information of individuals under 18 years of age.

If TapCap offers promotions, giveaways, or pop-up events that are limited to individuals of a certain age, we may request information reasonably necessary to confirm eligibility.

 

Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, maintain your account, process transactions, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records. The specific retention period depends on the type of information, the purpose for which it was collected, and applicable legal, tax, accounting, and operational requirements.

 

Your Privacy Rights

Depending on where you live and the laws that apply, you may have certain statutory data protection rights regarding your personal information. These rights may be subject to exceptions and limitations under applicable law.

 

You may have the right to:

·         be informed of what personal data we hold about you and request access to and/or a copy of it;

·         request that we correct personal information that is inaccurate or incomplete;

·         request that personal information be removed from our systems (deleted), subject to certain exceptions;

·         request a portable copy of certain personal information;

·         opt out of certain processing of your personal information, including (where applicable) targeted advertising, and the sale or sharing of personal information (as those terms may be defined by applicable law);

·         withdraw your consent at any time where we process personal information based on your consent (this will not affect the lawfulness of processing before you withdrew consent);

·         not be discriminated against for exercising your rights (where applicable); and

·         appeal a decision we make about your request (where applicable under U.S. state law).

 

Sale/Sharing for targeted advertising: TapCap does not sell personal information. TapCap does not share personal information for cross-context behavioral advertising (also called targeted advertising) as those terms may be defined under certain U.S. state privacy laws.

 

Sensitive personal information: TapCap uses sensitive personal information only for purposes such as providing services, credentialing, security, fraud prevention, and compliance with law, as described above, and not to infer characteristics about you for targeted advertising.

 

Non-discrimination: TapCap will not discriminate against you for exercising your privacy rights.

If you wish to exercise any of these rights, please contact us by writing to or emailing us at support@tapcaps.com.

 

You may also mail your request to:

TapCap Inc

1209 Orange St

Wilmington, Delaware 19801

 

We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.

 

Authorized agents (where applicable): In some U.S. states, you may designate an authorized agent to submit a request on your behalf. If you use an authorized agent, we may ask for proof that the agent is authorized, and we may also require you to verify your identity directly with us.

 

Appeals (where applicable): If we deny your request, you may have the right to appeal our decision. To appeal, please email support@tapcaps.com with the subject line “Privacy Request Appeal” and include your original request and our response. We will review and respond within the time required by applicable law.

 

Shine the Light.  Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes, and (b) a description of the categories of Personal Information disclosed, by contacting us per the “Contact Us” Section below.

 

For the EEA, you can find a list of the responsible data protection supervisory authorities here.

 

International Users

TapCap is based in the United States, and the Services are intended for users located in the United States. If you access the Services from outside the United States, you understand that your personal information may be processed, transferred, and stored in the United States and other jurisdictions where our service providers operate. These jurisdictions may have privacy laws that differ from those in your location.

 

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: support@tapcaps.com

Mailing Address: 1209 Orange St

Wilmington, Delaware 19801

 

 

 

 

TERMS OF SERVICE

Last Updated: February 11, 2026

OVERVIEW
Welcome to TapCap! The terms “we”, “us” and “our” refer to TapCap Inc. TapCap Inc. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). TapCap Inc. is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

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SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

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SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Certain products are sold as “mystery boxes.” Characters and variants are randomly assorted. No specific character, rarity, or variant is guaranteed with any purchase.

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SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. TapCap Inc. reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until TapCap Inc. confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as TapCap Inc. may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

Unopened TapCap Mystery Boxes may be returned within fourteen (14) days of delivery. Opened Mystery Boxes are not eligible for return or refund.

If your TapCap arrives damaged or defective, we will send you a replacement. You must contact support@tapcaps.com within seventy-two (72) hours of delivery and provide photos or videos of the issue in order to receive a replacement.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

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SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores and to promptly update your account and other information so that we can complete your transactions and contact you as needed.

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SECTION 5 – SHIPPING AND DELIVERY

We currently ship only within the United States.

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

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SECTION 6 – INTELLECTUAL PROPERTY

Our Services and all content are owned by TapCap Inc., its affiliates or licensors and are protected by U.S. and foreign intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. Unauthorized use is prohibited.

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SECTION 7 – OPTIONAL TOOLS

You may be provided with access to third-party tools which we neither monitor nor control. Use of such tools is at your own risk.

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SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for third-party content.

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SECTION 9 – RELATIONSHIP WITH SHOPIFY

TapCap Inc. is powered by Shopify. However, all purchases are made directly with TapCap Inc., and Shopify is not responsible for any aspect of sales between you and TapCap Inc.

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SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

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SECTION 11 – FEEDBACK

If you submit feedback, you grant TapCap Inc. a perpetual, royalty-free license to use it for any purpose.

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SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors and to cancel orders if information is inaccurate.

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SECTION 13 – PROHIBITED USES

You may use the Services for lawful purposes only.

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SECTION 14 – TERMINATION

We may terminate your access at any time.

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SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available.”

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SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, TapCap Inc. shall not be liable for any damages arising from your use of the Services or products.

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SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless TapCap Inc. and Shopify.

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SECTION 18 – SEVERABILITY

If any provision is unenforceable, the remainder remains in effect.

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SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and TapCap Inc.

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SECTION 20 – ASSIGNMENT

You may not assign these Terms without consent.

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SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of the State of California, United States.

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SECTION 22 – HEADINGS

Headings are for convenience only.

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SECTION 23 – CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at any time.

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SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

support@tapcaps.com

TapCap Inc.
1209 Orange Street
Wilmington, Delaware 19801
United States